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Shipping Policy for 109TOOLs
At 109TOOLs, we are committed to providing a seamless and reliable shopping experience for our customers. Please review our shipping policy below to understand the details of our delivery process.

Shipping Destinations
We offer shipping to most domestic and international locations. If your region is not listed at checkout, please contact our customer support for assistance.

Processing Time
Orders are processed within 1-3 business days, excluding weekends and holidays.
Orders placed after 12:00 PM (local time) will be processed the next business day.
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates
International Shipping: Shipping fees vary depending on the destination and package weight. The shipping cost will be calculated at checkout.
Delivery Time
International Shipping: Delivery times vary based on the destination but generally take 7-21 business days.
Please note that delivery times may be affected by factors such as customs delays, weather, and holidays. We are not responsible for delays caused by these factors.

Customs, Duties, and Taxes
For international orders, any customs duties, taxes, or additional fees are the responsibility of the customer. 109TOOLs is not responsible for any customs delays or fees.

Order Tracking
Once your order has been shipped, you will receive an email containing tracking information. You can use this information to track your package online.

Lost or Damaged Packages
109TOOLs is not liable for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier with your tracking information.

Order Issues
If you experience any issues with your order, including incorrect or missing items, please contact our customer support within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

Contact Us
If you have any further questions about our shipping policy, please feel free to reach out to our customer service team at [contact@109tools.kr].